{"id":23,"date":"2015-06-02T11:10:53","date_gmt":"2015-06-02T11:10:53","guid":{"rendered":"http:\/\/xn--bartolomerderag-itb.apps-1and1.net\/?page_id=23"},"modified":"2025-07-15T14:21:33","modified_gmt":"2025-07-15T12:21:33","slug":"support","status":"publish","type":"page","link":"https:\/\/br-ag.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23\" class=\"elementor elementor-23\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02f95fb e-flex e-con-boxed e-con e-parent\" data-id=\"02f95fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3a96761 e-con-full e-flex e-con e-child\" data-id=\"3a96761\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ad3dea elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6ad3dea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ihr verl\u00e4sslicher Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-905a758 e-con-full e-flex e-con e-child\" data-id=\"905a758\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8230a2 elementor-widget elementor-widget-image\" data-id=\"a8230a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img alt=\"\" fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/br-ag.com\/wp-content\/uploads\/2025\/07\/Suppor_01-1024x683.png\" class=\"attachment-large size-large wp-image-2212\" alt=\"\" srcset=\"https:\/\/br-ag.com\/wp-content\/uploads\/2025\/07\/Suppor_01-1024x683.png 1024w, https:\/\/br-ag.com\/wp-content\/uploads\/2025\/07\/Suppor_01-300x200.png 300w, https:\/\/br-ag.com\/wp-content\/uploads\/2025\/07\/Suppor_01-768x512.png 768w, https:\/\/br-ag.com\/wp-content\/uploads\/2025\/07\/Suppor_01-1536x1025.png 1536w, https:\/\/br-ag.com\/wp-content\/uploads\/2025\/07\/Suppor_01.png 1800w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c2fb04 e-flex e-con-boxed e-con e-parent\" data-id=\"6c2fb04\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5ced6c5 e-con-full e-flex e-con e-child\" data-id=\"5ced6c5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-fc147f9 e-con-full e-flex e-con e-child\" data-id=\"fc147f9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fd5e35 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0fd5e35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">bartolome r\u00f6der AG<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23ed352 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"23ed352\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Unser Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09bc57e elementor-widget elementor-widget-text-editor\" data-id=\"09bc57e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Profitieren Sie von den Supportm\u00f6glichkeiten der bartolome r\u00f6der AG. Unsere Mitarbeiter stehen Ihnen auch f\u00fcr komplexe Anfragen gerne zur Verf\u00fcgung. F\u00fcr alle Supportanfragen gelten unsere <a href=\"http:\/\/br-ag.com\/agb\/\">AGB<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5845df54 e-flex e-con-boxed e-con e-parent\" data-id=\"5845df54\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-776cdcf2 e-con-full e-flex e-con e-child\" data-id=\"776cdcf2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a45e6f4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"a45e6f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sie ben\u00f6tigen verl\u00e4sslichen Support?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17c06d0c elementor-widget elementor-widget-text-editor\" data-id=\"17c06d0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Servicelevel, Abrechungsform, Kommunikationswege, Genehmigungsstufen, Laufzeiten: Sie definieren Ihre Anforderungen \u2013 wir setzen sie um!<\/p>\n<p>Bitte f\u00fcllen das Formular aus, um mehr \u00fcber unsere Individuellen Supportvereinbahrungen zu erfahren.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-436fa556 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"436fa556\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;N\\u00e4chster&quot;,&quot;step_previous_label&quot;:&quot;Voriger&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Neues Formular\" aria-label=\"Neues Formular\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"23\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"436fa556\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Support\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"23\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ihr Name *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_bce7322 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_bce7322\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tFirma\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_bce7322]\" id=\"form-field-field_bce7322\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Firma *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_ffa8be1 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ffa8be1\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tTelefon\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_ffa8be1]\" id=\"form-field-field_ffa8be1\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Telefon *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tE-Mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-Mail *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNachricht\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"7\" placeholder=\"Nachricht\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_1e56ecb elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_1e56ecb]\" id=\"form-field-field_1e56ecb\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_1e56ecb\">Ihre hier an die bartolome r\u00f6der AG \u00fcbersendeten Daten nutzen wir ausschlie\u00dflich zur Kontaktaufnahme mit Ihnen. Weitere Nutzung zu Werbezwecken oder sonstige Verarbeitung ist ausgeschlossen. Ich habe die Datenschutzerkl\u00e4rung zur Kenntnis genommen und erkl\u00e4re mich mit der Speicherung und Verarbeitung meiner Daten zum Zwecke der Kontaktaufnahme einverstanden.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_895d944 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_895d944\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LeDz1IrAAAAADJ1qNn6NKso5MmOw_ZymfVWbwA6\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Jetzt anfragen<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ef2f4e1 e-con-full e-flex e-con e-child\" data-id=\"7ef2f4e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f853175 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"f853175\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ticketsystem<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4af925b elementor-widget elementor-widget-text-editor\" data-id=\"4af925b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Als Bestandskunde haben Sie die M\u00f6glichkeit Ihre Anfragen \u00fcber unser Ticket-System zu erfassen. Diese werden dann von unseren erfahrenen Dynamics NAV bzw. Business Central-Beratern bearbeitet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2595c60 elementor-widget elementor-widget-button\" data-id=\"2595c60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/customer.support.br-ag.com\/servicedesk\/customer\/user\/login?destination=portals\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Zum Ticketsystem<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ihr verl\u00e4sslicher Support bartolome r\u00f6der AG Unser Support Profitieren Sie von den Supportm\u00f6glichkeiten der bartolome r\u00f6der AG. Unsere Mitarbeiter stehen Ihnen auch f\u00fcr komplexe Anfragen gerne zur Verf\u00fcgung. F\u00fcr alle Supportanfragen gelten unsere AGB. Sie ben\u00f6tigen verl\u00e4sslichen Support? Servicelevel, Abrechungsform, Kommunikationswege, Genehmigungsstufen, Laufzeiten: Sie definieren Ihre Anforderungen \u2013 wir setzen sie um! Bitte f\u00fcllen das [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Zuverl\u00e4ssiger Support bei bartolome r\u00f6der AG sichern","_seopress_titles_desc":"Optimieren Sie Ihren Support mit bartolome r\u00f6der AG. Ma\u00dfgeschneiderte L\u00f6sungen, erfahrene Berater & effizientes Ticketsystem \u2013 Jetzt mehr erfahren!","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"categories":[],"tags":[],"class_list":["post-23","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/pages\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/comments?post=23"}],"version-history":[{"count":24,"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":2215,"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/pages\/23\/revisions\/2215"}],"wp:attachment":[{"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/media?parent=23"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/categories?post=23"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/tags?post=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}