{"id":23,"date":"2015-06-02T11:10:53","date_gmt":"2015-06-02T11:10:53","guid":{"rendered":"http:\/\/xn--bartolomerderag-itb.apps-1and1.net\/?page_id=23"},"modified":"2025-07-15T14:21:33","modified_gmt":"2025-07-15T12:21:33","slug":"support","status":"publish","type":"page","link":"https:\/\/br-ag.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"23\" class=\"elementor elementor-23\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02f95fb e-flex e-con-boxed e-con e-parent\" data-id=\"02f95fb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3a96761 e-con-full e-flex e-con e-child\" data-id=\"3a96761\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ad3dea elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6ad3dea\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your reliable support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-905a758 e-con-full e-flex e-con e-child\" data-id=\"905a758\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8230a2 elementor-widget elementor-widget-image\" data-id=\"a8230a2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img alt=\"\" fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/br-ag.com\/wp-content\/uploads\/2025\/07\/Suppor_01-1024x683.png\" class=\"attachment-large size-large wp-image-2212\" srcset=\"https:\/\/br-ag.com\/wp-content\/uploads\/2025\/07\/Suppor_01-1024x683.png 1024w, https:\/\/br-ag.com\/wp-content\/uploads\/2025\/07\/Suppor_01-300x200.png 300w, https:\/\/br-ag.com\/wp-content\/uploads\/2025\/07\/Suppor_01-768x512.png 768w, https:\/\/br-ag.com\/wp-content\/uploads\/2025\/07\/Suppor_01-1536x1025.png 1536w, https:\/\/br-ag.com\/wp-content\/uploads\/2025\/07\/Suppor_01.png 1800w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c2fb04 e-flex e-con-boxed e-con e-parent\" data-id=\"6c2fb04\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5ced6c5 e-con-full e-flex e-con e-child\" data-id=\"5ced6c5\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-fc147f9 e-con-full e-flex e-con e-child\" data-id=\"fc147f9\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fd5e35 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0fd5e35\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">bartolome r\u00f6der AG<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23ed352 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"23ed352\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Our support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09bc57e elementor-widget elementor-widget-text-editor\" data-id=\"09bc57e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Benefit from the support options offered by bartolome r\u00f6der AG. Our staff will be happy to help you with even the most complex queries. For all support requests our <a href=\"http:\/\/br-ag.com\/en\/agb\/\">GTC<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5845df54 e-flex e-con-boxed e-con e-parent\" data-id=\"5845df54\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-776cdcf2 e-con-full e-flex e-con e-child\" data-id=\"776cdcf2\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a45e6f4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"a45e6f4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Do you need reliable support?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17c06d0c elementor-widget elementor-widget-text-editor\" data-id=\"17c06d0c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Service level, billing form, communication channels, approval levels, runtimes: You define your requirements - we implement them!<\/p>\n<p>Please fill out the form to find out more about our individual support agreements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-436fa556 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"436fa556\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;N\\u00e4chster&quot;,&quot;step_previous_label&quot;:&quot;Voriger&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Neues Formular\" aria-label=\"New form\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"23\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"436fa556\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Support\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"23\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Your name *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_bce7322 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_bce7322\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tCompany\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_bce7322]\" id=\"form-field-field_bce7322\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Company *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_ffa8be1 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ffa8be1\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tTelephone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_ffa8be1]\" id=\"form-field-field_ffa8be1\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Phone *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\te-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-Mail *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"7\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_1e56ecb elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_1e56ecb]\" id=\"form-field-field_1e56ecb\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_1e56ecb\">We will only use the data you send to bartolome r\u00f6der AG to contact you. Further use for advertising purposes or other processing is excluded. I have read the privacy policy and agree to the storage and processing of my data for the purpose of contacting me.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_895d944 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_895d944\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LeDz1IrAAAAADJ1qNn6NKso5MmOw_ZymfVWbwA6\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request now<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ef2f4e1 e-con-full e-flex e-con e-child\" data-id=\"7ef2f4e1\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f853175 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"f853175\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ticket system<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4af925b elementor-widget elementor-widget-text-editor\" data-id=\"4af925b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As an existing customer, you have the option of entering your inquiries via our ticket system. These are then processed by our experienced Dynamics NAV or Business Central consultants.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2595c60 elementor-widget elementor-widget-button\" data-id=\"2595c60\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/customer.support.br-ag.com\/servicedesk\/customer\/user\/login?destination=portals\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">To the ticket system<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Ihr verl\u00e4sslicher Support bartolome r\u00f6der AG Unser Support Profitieren Sie von den Supportm\u00f6glichkeiten der bartolome r\u00f6der AG. Unsere Mitarbeiter stehen Ihnen auch f\u00fcr komplexe Anfragen gerne zur Verf\u00fcgung. F\u00fcr alle Supportanfragen gelten unsere AGB. Sie ben\u00f6tigen verl\u00e4sslichen Support? Servicelevel, Abrechungsform, Kommunikationswege, Genehmigungsstufen, Laufzeiten: Sie definieren Ihre Anforderungen \u2013 wir setzen sie um! Bitte f\u00fcllen das [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Zuverl\u00e4ssiger Support bei bartolome r\u00f6der AG sichern","_seopress_titles_desc":"Optimieren Sie Ihren Support mit bartolome r\u00f6der AG. Ma\u00dfgeschneiderte L\u00f6sungen, erfahrene Berater & effizientes Ticketsystem \u2013 Jetzt mehr erfahren!","_seopress_robots_index":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-23","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/pages\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/comments?post=23"}],"version-history":[{"count":24,"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":2215,"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/pages\/23\/revisions\/2215"}],"wp:attachment":[{"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/media?parent=23"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/categories?post=23"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/br-ag.com\/en\/wp-json\/wp\/v2\/tags?post=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}